Order Fulfillment
Purchases made through an external Derma Prime affiliate or checkout link are processed by the seller or merchant responsible for the transaction. This informational website does not pack, ship, or directly fulfill orders unless explicitly stated otherwise.
Processing and Delivery Estimates
Shipping methods, processing times, delivery estimates, tracking, and geographic availability are determined by the merchant and may vary by destination, inventory, holidays, and carrier delays. Review the current checkout terms and order confirmation for accurate information.
Tracking and Address Changes
For tracking updates, delivery problems, or address changes, contact the merchant using the details in your order confirmation as soon as possible. Address changes may not be possible once an order has shipped.
Lost, Damaged, or Missing Orders
Report missing or damaged packages directly to the seller or carrier according to the applicable order terms. Return shipping and refund eligibility are governed by the seller's current policy.
Do not treat this page as a promise of a specific delivery date. The merchant's checkout and order confirmation control.